First things first: make sure you're going to the correct site to log in. You should go to

login.microsoftonline.com

You'll be presented with a Microsoft login box unless you're already logged in to Office 365, at which point you'll go straight to your Canvas dashboard. Your login information is the same as your login for Canvas.

Your email address is usually your last name, first initial, two digit HS graduation year @bmcss.org (i.e. lastnamef24@bmcss.org)

If you do not have your login information (it should be the same as Canvas and FACTS) contact Mr. Langelett at slangelett@bmcss.org.

Once you're logged in, you should see a button in the upper right corner of the page that says "Install Office". Click that, then "Office 365 Apps"

First things first: make sure you're going to the correct site to log in. You should go to

canvas.bishopmac.com

You'll be presented with a Microsoft login box unless you're already logged in to Office 365, at which point you'll go straight to your Canvas dashboard. Your login information is the same as your login for Office 365.

Your email address is usually your last name, first initial, two digit HS graduation year @bmcss.org (i.e. lastnamef24@bmcss.org)

If you do not have your login information (it should be the same as Office 365 and FACTS) contact Mr. Langelett at slangelett@bmcss.org.

First things first: make sure you're going to the correct site to log in. You should go to

login.microsoftonline.com

You'll be presented with a Microsoft login box unless you're already logged in.

Your email address is usually your last name, first initial, two digit HS graduation year @bmcss.org (i.e. lastnamef24@bmcss.org)


If you don't have access to email (i.e. on your phone) and you don't know your email address and password, email Mr. Langelett at slangelett@bmcss.org

There is a Focused Inbox "feature" in Office 365 that tries to present only the most important email to you...but it's not a perfect system. You should turn off Focused Inbox AND Conversation view. This will likely give you all your incoming email with less confusion.

In Office 365, go into your email and click on the picture of the gear in the upper right corner (shown below). Make the changes shown in the following picture.

If you still need to download Lockdown Browser, click here. That link is specific to our school, so it will install and set up for our students only.

After it has downloaded, you'll need to install it (continue to move through installation by clicking "Yes", "Next", "I accept...", etc.)

• CLOSE EVERYTHING YOU HAVE OPEN FIRST. Netflix tab from last night? Close it. Epic Games Launcher? Close it. Chat program of your choice? Close it. Word? Close it. Yes, all 12 documents you have open. Close them all. All 27 tabs in Chrome, too.
  
  
• Open Lockdown Browser from your desktop. The icon has a padlock on it (Lockdown…makes sense, right?)
• If you get a little pop up message saying that something needs to be closed (Microsoft Teams is famous for still being open in the background), click the Close Process button every time that little message shows up. It might take a few tries. Be persistent.
• You’ll see a Microsoft login box. This is for your email address and password. This information was emailed to high school students 11/5 in the morning.
• Once you log in, you’ll be taken to your Canvas dashboard. From here, you should be able to go to your class and find the quiz you’re supposed to take. Since you’re in Lockdown Browser at that point it will launch without a problem.

If Lockdown Browser fails to start, starts and closes right away, or starts and can't access the internet, it might be blocked by an antivirus program. The program most known for this is McAfee Livesafe. To find out if this is the problem, download the following guide and follow the steps in it. When you get to Programs and Features, you'll be looking for McAfee Livesafe (or other McAfee programs). As the instructions say, click the McAfee program and click Uninstall near the top of that window.
Uninstallation Guide

The Google family of websites (Google, Youtube, Google Classroom, among others) are pretty unique because they will allow you to be signed into multiple accounts at the same time. This is usually what causes problems with accessing Google activities in Canvas.

Because this is a pretty common problem, we have a guide on how to log out of all Google accounts and "start over" to be able to access Google activities in Canvas.

Link Google Account in Canvas

NOTE: If you follow the above guide and you receive a "Request Access" message in Canvas, go back to http://classroom.google.com and use your school email address and password to log in, then return to Canvas and refresh the page.

Windows S Mode was a nice concept, but in actual practice it will prevent you from installing most other software on your laptop. We've put together a guide for Mac students to be able to switch Windows out of S Mode so they can install other software.

Guide for switching out of Windows S Mode

If you need to get a screenshot to send your teacher to show them what you're seeing, there is a process to copy a picture of your screen so that you can paste it into an email or other document:

1. You might have a "Print Screen" button on your keyboard. This could be abbreviated PrtScr or PrtSc. If you have this button, press it and a copy of your screen is copied to the clipboard, which means it is ready for you to paste somewhere. On a Macbook, you probably don't have that button. However, if you hold Contol, Command, Shift, and press the number 3 key, it does the same thing.
   If you're running Windows 10, you can also hold the Windows key, Shift, and press S and you'll have the option to "draw" a rectangular area on the screen to copy.


2. Once you've "copied" your screen, you can paste it into an email or other program as you normally would (Ctrl + V or on a Macbook Command + V)